Privacy Policy

Introduction

HomeCircle Cherry Hill (operated by Bob Millaway) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at livingincherryhillnj.com.

By using this site, you consent to the practices described in this policy. If you do not agree, please do not use this site.

Information We Collect

We may collect the following types of information when you use our website:

• Contact Information: Your name, email address, phone number, and any details you provide through our contact forms, newsletter signup, or consultation requests.
• Property Preferences: Information about your home buying or selling interests, including preferred neighborhoods, price ranges, and property types.
• Message Content: Any questions, comments, or messages you send to us through our forms or email.
• Usage Data: Information about how you interact with our website, including pages visited, time spent, and referring URLs, collected through cookies and similar technologies (see our Analytics and Tracking section below).

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide real estate services, including property searches, market analysis, and consultation scheduling.
• To send you market updates, new listings, and community information relevant to Cherry Hill and South Jersey.
• To communicate with you via phone, text message, or email regarding your real estate needs, as consented.
• To improve our website, content, and services based on how visitors interact with them.
• To comply with legal obligations and enforce our terms of use.

SMS Consent and TCPA Compliance

By providing your phone number and checking the consent box on our forms, you expressly agree to receive text messages, phone calls, and emails from Bob Millaway regarding real estate services, property inquiries, and market updates. You understand that:

• Consent is not required as a condition of purchasing any property or service.
• Message and data rates may apply.
• You can opt out at any time by replying 'STOP' to any text message you receive.
• Your consent to receive SMS messages will not be shared with or sold to third parties for their own marketing purposes.
• We will not send SMS messages without your prior express written consent.

For help with SMS messages, reply 'HELP' or contact us directly at bob@robertmillaway.com or 856.426.1522.

How We Share Your Information

We do not sell your personal information. We may share your information only in the following circumstances:

• With Your Consent: When you give us permission to share your information with third parties.
• Service Providers: We use trusted third-party services to manage our operations, including:
  • Zapier: To route form submissions to our internal systems.
  • Epique Realty: As our brokerage partner for real estate transactions.
  • Google Analytics: For website analytics (see below).
  • Meta (Facebook): For advertising analytics (see below).
• As Required by Law: When necessary to comply with a legal obligation, court order, or government request.
• Business Transfers: In connection with a merger, sale of assets, or business transition, your information may be transferred as part of that transaction.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. Specifically:

• Contact form submissions and client inquiries are retained for the duration of our business relationship plus seven years for compliance with real estate recordkeeping requirements.
• Newsletter subscriptions are retained until you unsubscribe or request removal.
• Analytics data is retained in aggregate form for up to 26 months.

When information is no longer needed, we will securely delete or anonymize it.

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct any inaccurate or incomplete information.
• Deletion: Request that we delete your personal information, subject to certain legal exceptions.
• Opt-Out: Unsubscribe from marketing communications at any time by replying 'STOP' to texts or clicking 'unsubscribe' in emails.
• Data Portability: Request your information in a structured, commonly used format.

To exercise any of these rights, please contact Bob Millaway using the information below. We will respond to your request within 30 days.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to improve your experience, analyze site traffic, and deliver relevant advertising. We use:

• Google Analytics (GA4): To understand how visitors use our site and improve our content. Google's privacy policy is available at policies.google.com/privacy.
• Meta Pixel: To measure the effectiveness of our advertising and deliver relevant ads on Facebook and Instagram. Meta's privacy policy is available at facebook.com/privacy/policy.

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of our site.

Third-Party Links

Our website may contain links to third-party websites, including real estate portals, search tools, and community resources. We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us, and we will take steps to delete that information.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us: